Active Shooter Response Training; The State of Readiness in the Private Sector – This Week in Business Continuity

This past April and again last month, the Association of Contingency Planners webinar series hosted by Continuity Housing featured detailed, hour-long webinars on how to respond in an active shooter situation; hit those links to watch the recording of either or both.  Frankly we’d planned on HPD-active-shooterleaving the topic alone for a while but Thursday’s mass shooting in Chattanooga serves as another tragic reminder that the possibility of encountering a similar situation continues to be very real for all of us.  Those videos are long but make time to watch them.  For a shorter look at what to do in an active shooter situation, the Houston Police Department produced a 6-minute video a few years ago that you should watch and share with anyone you care about.


We now have six more ACP webinars scheduled through the fall but it’s not too late to register for the next one which is tomorrow, July 22nd at 11: 30 Eastern / 10:30 Central.  It’s called “Case Studies: Community Efforts to Enhance Workplace Preparedness for Bioterrorism” by Harlan Dolgin and you can register here. In September, Harlan will present on the topic of general preparedness for a flu pandemic and we’ll share the link to register for that one as soon as it’s scheduled.

The next Continuity Housing webinar is “The State of Readiness in the Private Sector – A Train Wreck in 2015 . . . What That Means to You” by Bo Mitchell.  It’s on Wednesday, August 12th at 11:30 Eastern / 10:30 Central and you can find out more and register here.

Always register even if you can’t attend the live presentation so that you automatically receive the link to the recording.


I mentioned a while back that I’d had a long talk with Bo about proper emergency preparedness ranging on topics both philosophic and practical.  Rounding out the discussion I asked who in each organization is responsible for insuring the organization is EAP (Emergency Action Plan) compliant and how they go about learning what it takes.  “The responsible party is the CEO. But he or she probably doesn’t know that. Think about that. Then know that, in most organizations, no one is assigned this responsibility. Or if they are, it is spread across silos. It could be HR. Or Security. Or Safety. Or Facilities. Every organization has a different answer.

“Know that one group that is not responsible for compliance: your landlord.  If you rent your space or any of your spaces in a multi-facility organization, know that your landlord’s planning – if they have any – is not substitutable under law for your plan. Nor does this make sense operationally speaking. It’s a fact that in almost all multi-tenant buildings, the landlord has no plan or it’s incompetent. Landlords never train. Often, they don’t even drill. Also, no law in any state or city or at the federal level permits your landlord’s plan to be your plan. The regulations always start, ‘The employer shall.’ Never ‘The landlord shall.’  All landlords do this badly. Anyone who says to you ‘Oh, that’s the landlord’s responsibility’ is – by definition and by law – negligent.”

If you’d like a copy of 911 Consulting’s “10 Commandments of Emergency Planning” and/or their “10 Commandments of Emergency Training,” email Bo at


We talked last week about prepping in advance – specifically, about pre-negotiating hotel contracts well in advance of a deployment.  Not only does it stave off price gouging and ugly contract terms but it makes for a far smoother deployment.  “But then it hit me,” says Continuity Housing’s principal, Michelle Lowther.  “It’s the people who THINK they have a plan that are in the most danger.”  So let’s back it up a bit.  Why is that the case, how do you know if you’re in that very boat and most importantly, how do you get out before said boat sinks?

For that, we turn back to Michelle.  “If an organization thinks they have it covered, they usually fall into one of two buckets.  Bucket One: small to mid-size businesses with only a handful of people to relocate who think they can do it online.  Bucket Two: large to mega-size businesses with high annual travel spend, strong hotel brand relationships at the global level and a travel management company that handles all their business travel.  The people in the first bucket are probably right.  They might be able to get online and eke out a few rooms here and there when they need them, provided things like room rate, pre-determined hotel location and pet acceptance are not priorities to them.  It’s the people in the second bucket who concern me.”  More about that next week, but in the meantime, if you think you might be in Bucket Two, here’s a hot tip.  “Check any hotel paperwork you have for the phrase ‘based on availability.’  I bet it’ll be in there somewhere,” says Michelle.

Wanna put this to the numbers?  Email me and we’ll send you a case study that we’ll explore a little more next week.  It’s a doozie.


Continuity Housing helps companies enhance their business continuity plans by pre-arranging guaranteed housing and providing logistical support for mission-critical employees during disasters.  Subscribe to the Continuity Housing blog (in sidebar at right) and follow us on Twitter, on YouTube, on LinkedIn and on Facebook.  To subscribe to our mailing list and/or if you’d like a free 30-minute planning session, let us know.